Intents randomly disabling?

Support
1

Issue - “It appears intents are being randomly disabled on inventors dashboard for the bot.”

Backstory: The intents run my “Join/Leave” messages, the intents were enabled 4 days ago and all flows working as intended and yesterday someone from my community mentioned the bot wasn’t sending any of the join messages for the past 3 days , again which it was doings fine before. today I go and check it and the intents on inventor are disable again. Again being the reference to the fact this is the 3rd or fourth time it’s happened seemingly randomly.

Fast forward to my request for support sent earlier and answered by 8BiToe and Zammer with as much head-scratching as myself. 8BiToe mentioned to check the base bot information.

My response to 8BiToe:

:white_check_mark: Enabled on both discord and inventor

:white_check_mark: just me who manages it so good there

:white_check_mark: passwords and tokens were reset and repasted into inventor as needed.

Solution found: None that have worked foreseeably… just re-enabling the intents appears to work but will randomly remove themselves on inventors dashboard voluntarily via absolutely no user input since the last time they were already enabled… hope this recap/ compilation wasn’t too difficult to decipher but still scratching my head wondering if this is just a coincidence or if I may have this occur again seeing as it’s not the first. Thanks Magic and the crew for what you all do! My community couldn’t have grew to where it is without your support and hosting of this amazing platform. Cheers and hope we can find a fix :heart:!

Thread created for Sage93166

2

I’ll take a look through any code that messes with intents, but they’re generally only disabled when Inventor isn’t able to connect, and will cycle through lower intent values until it is able to.

I’ll take a look if there are any issues with this logic or if at the very least some logging could be added, so you’d have a better idea of which system was causing the issue and I would have a better idea of where to look.

It sounds like this is pretty readily reproducible for you over a few days, so if that is still the case, I’d expect that any logging would appear relatively quickly.

3

I’m going to close this as the original person who asked this question seems to have not seen it.

5

I haven’t had a chance to review the code yet, leaving this open as a reminder.

1 Like
7

It has happened again, 8 days it lasted. Previously it would work for about 2 weeks. It’s becoming more often and more inconsistent. I don’t know what to do…

8

Right now there isn’t a ton that can be done since there is no isolated cause and I am not able to reproduce the issue.

If you can provide instructions to get from a new bot to a bot where intents are cleared, that would make it more straightforward to start digging into a potential root cause.